Support Center
Here you will get help

Limmex Emergancy Watch

How do you make an emergency call with your watch?
How does the contact person on file answer the emergency call?
How is an emergency call ended?
Where can I use the emergency watch?
Why have an emergency watch when I have a mobile phone?
Can I use the emergency watch for normal telephone calls?
Is it possible to call the emergency watch?
How good is the voice quality of the emergency watch?
What to do if a false alarm is triggered?
Can the emergency watch be localised?
Why can't the emergency call recipient open the link in the SMS?
What to do if SMS reception is not possible because a landline number is stored?
Does the emergency watch have a rechargeable battery?
What does the battery charge status on the display of the Limmex emergency clock mean?
Can the radiation emitted be harmful?
Is the emergency watch waterproof?
When must a restart be carried out?
How does a restart work?
How can the clock be switched off?
Where can I get replacement wristbands for the emergency watch?
What do I do if my emergency watch no longer works?

Limmey Emmergancy Button Feelsafe

How do you trigger an emergency call with the button?
How does the contact person on file answer the emergency call?
How is an emergency call ended?
Where can the emergency call button be used?
Why an emergency call button when I have a mobile phone?
Can the emergency call button also be used for normal telephone calls?
Is it possible to call on the Limmex emergency call button?
How good is the voice quality of the emergency button?
Can the emergency button be localised?
Why can't the emergency call recipient open the link in the SMS?
What to do if SMS reception is not possible because a landline number is stored?
Does the Limmex emergency call button have a rechargeable battery?
Why is my emergency call button vibrating?
Why is the green light flashing?
When does the blue light flash or glow?
Why does the blue LED light switch off in between?
Why is the red LED light on the charging station illuminated?
What carrying options are available for the wearer?
Can the radiation emitted be harmful?
Is the emergency call button waterproof?

Home Emergency Device Staysafe

How do I make an emergency call with the home emergency device?
How does the contact person on file answer the emergency call?
How is an emergency call ended?
Can the home emergency call also be used for normal telephone calls?
Is it possible to call the house emergency number?
Is the emergency bracelet waterproof?
Does the home emergency device work without an Internet connection?
Does the home emergency device have to be permanently connected to the mains?
From which countries is it possible to make video calls and send pictures/photographs to the home emergency device?
How far can I move away from the base station when I wear the wristband with built-in fall detection?
Does the bracelet have a microphone?

General questions

Do I have to buy a mobile phone subscription for the Limmex emergency devices?
Who should I leave as contact person?
How can I cancel my subscription?
Does the health insurance company contribute to the costs of the Limmex emergency call devices?
Why do the emergency call devices have a foreign telephone number?

Downloads

User Manual Emergency Watch
User Manual Feelsafe
User Manual Staysafe
Activation manual (de, fr, it)
Terms and conditions (de)
Order Form (de)
Subscription Contract
CE - Declaration of conformity Limmex Watch
CE - Declaration of conformity Limmex FEELSAFE

Contact

We would be pleased to answer your questions. Do not hesitate to contact us.

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Limmex AG

Mediacampus
Baslerstrasse 30
CH-8048 Zürich
Switzerland

Customer service

+41445777400*
info@limmex.com

Limmex Servicecenter – Germany

+49 277 14 089 089*
info@limmex.de

*at local rates